Customer Support

Expert EPOS
Support When
You Need It

From software and hardware to card payments, networking, printers and cloud reporting, our experienced support team is ready to help keep your business running smoothly.

HCR EPOS Support
How Can We Help?

Fast, Friendly Support
From Local Experts

Whether you need immediate technical assistance, remote support, user guides or advice on getting the most from your EPOS system, we're only a phone call away.

Telephone Support

Speak directly with one of our experienced engineers for immediate assistance with your EPOS system.

Call 01463 563077

Remote Support

Allow our engineers to securely connect to your EPOS system and resolve issues quickly without waiting for an on-site visit.

Download Remote Support

Knowledge Base

Browse setup guides, troubleshooting articles, user manuals and helpful support documentation whenever you need it.

Open Help Centre

Email Support

Send us details of your issue and we'll respond as quickly as possible during normal support hours.

Email Support
Common Support Topics

We Can Help With...

Our engineers support every aspect of your HCR EPOS system, from day-to-day questions through to advanced technical support.

EPOS Software
Card Payments
Receipt Printers
Kitchen Printers
Kitchen Display Systems
Stock Control
Cloud Back Office
Xero Integration
Network Issues
Hardware Faults
User Management
Menu Changes
Need Immediate Assistance?

Our Support Team
Is Ready To Help

Whether you have a technical issue, need advice, require remote support or simply have a question about your EPOS system, our experienced engineers are here to help keep your business running smoothly.

Telephone Support

01463 563077

Email Support

support@hcrepos.co.uk

Service Area

Supporting businesses across Scotland

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